ASTON Kuta Hotel and Residence

This was our first stay in Bali and the Aston Kuta Hotel couldn't have done more for us making us feel very welcome. Bali had suffered greatly during Covid and in general was working hard to bring the tourists back and to welcome them. The hotel should be very proud of the hard work of their staff. From the reception area through to the restaurant and room servicing. The breakfast each day was just magical catering for all taste buds including mine which over many years has been very limited. Kristin would welcome us every morning with that genuine I'm glad to see you smile along with Widia who also enlarged the welcome. Erick the head chef went table to table ensuring all guests were looked after and seeing what he could do to make your stay a great one in every aspect of the food provided. Nothing was too much trouble to him and he should be commended for his dedication to his work and for often going one step beyond the norm. Arsa the restaurant manager always kept a close eye on the overall operation ensuring it was well run at all times. The hotel manager who looked after us for our accommodation should also be mentioned and thank you for making our stay there as best possible. We will return and would recommend this hotel to other would be travelers to Bali. Ken and Deborah

Great location, very friendly and nice personnel. The breakfast was good as well - there was always big choice of different foods, drinks, desserts. Additionally if you go for the lunch or the dinner in the hotel you will be offered with the discount, which made the prices very attractive. The room was comfortable and the cleaning was done by the hotel's stuff on daily basis when we were out, which was very convenient. Very pleasant experience overall! :)

The staff and service are amazing. We were in a 3 bedroom apartment for 7 nights with my husband, adult daughter and elderly father which was huge with lots of space. Rooms are big and we didn't feel as though we were in each other's space. Although the apartment was run down and dated, it had all the facilities we needed and the cleaning service was immaculate and made the room comfortable for us. They are in the process of renovating all the rooms but with around 208 rooms to renovate, they said it will take 2-3 years. But don't worry, there is no noise or inconvenience with the renos going on. We honestly felt like VIP guests staying there with the service from all the staff, even though we're normal everyday people on a break from the craziness of life back in Melbourne. Completely recommend this place to anyone who wants to stay close to the hustle and bustle of Kuta but away from the noise from the clubs.

The Staff were exceptional. They are always friendly, happy and so very accommodating. The breakfast has a wide range, from drinks, pastries and breads, eggs anyway you want, eastern options and much more. The pool and pool bar is relaxing and kept very clean. Rooms are clean, spacious and the aircon works great. Large range of TV channels in English. Location is fantastic. Within 100 meters you have 4 mini marts, many restaurants (from local cuisine, Indian & Japanese), laundry, money changers and lots of massage services.

The staff was amazing! Easy check-in and check-out. Restaurant crew was respectful and made sure we get what we need. We set our room in do not disturb light and the housekeeping’s gesture to slip notes to remind us that we can call them anytime we need help to clean the room is really appreciated. Great location too!